Suicide Hotlines and Crisis Resources

The following crisis resources were compiled by Magic, who coordinates and teaches our volunteer training program. Both U.S. and international resources are provided. If you find any errors or would like to suggest other useful resources, please contact us at

STRONGLY Recommended Reading for Suicidals: “Suicide…Read This First”. Excellent article.

Suicide Crisis Phone Numbers and URLS (U.S.)

988 Suicide and Crisis Line

The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.

Phone: 988


National Hopeline Network for Suicide Prevention and ImAlive

Those who are depressed and thinking about suicide can call to talk to a caring crisis hotline volunteer. They claim to be first online network with 100% of its volunteers trained and certified in crisis intervention. Phone calls and the web chat are free and confidential. All chat counselors will respond with the pseudonym Alex.

Phone: 1-800-442-HOPE (4673) or 1-800-SUICIDE (1-800-784-2433)

Website: (Brings you to a site called ImAlive)

ImAlive Website:

Web Chat Online:

Crisis Call Center

A 24-hour crisis line for individuals who are seeking help, support, and information. Staff and volunteers are available 24/7/365 to help individuals discover the skills and resources that they uniquely possess that allow them to develop solutions to maximize self-sufficiency. The crisis line is anonymous, confidential, free of charge and available to ANYONE at ANYTIME.

Phone: 1-800- 273-8255 or 775-784-8090

Text: Text “ANSWER” to 839863



This site lists all the states in the US. Click on a state for suicide hotlines in that particular state.


Samaritans Boston (open to anyone living in Massachusetts)

The Samaritans provide a free and confidential 24-hour phone befriending line. It is staffed by trained volunteers from locations in Boston and Framingham and provides unconditional and non-judgmental support to those who are alone, depressed or in crisis. Samaritan’s trained volunteers offer callers acceptance and respect in a comforting and understanding manner. In addition to supporting depressed, lonely and suicidal callers, this program also supports those calling with concerns for others. They also provide texting support for people dealing with suicidal ideation, feelings of isolation and issues that can appear to be overwhelming.

Phone: (877)-870 HOPE (4673). (Statewide and toll free)

Text: (877) 870-4673

E-mail Helpline: (Worldwide Email)

Online Chat:


Samaritans Cape Cod

Each crisis line phone call is answered by a Samaritan volunteer who has been extensively trained in non-judgmental active listening. They do not problem-solve or offer opinions. Instead they simply listen and allow a caller to truly unburden. Callers do not have to be suicidal to call. Simply needing a safe space to talk is reason enough to pick up the phone. Callers can be assured that all calls are free and completely confidential. They do not have caller ID, cannot trace calls, and respect the caller’s right to make their own decisions.

Phone: (508) 548-8900

Phone: (800) 893-9900

Phone: (877) 870-HOPE – State-wide (Toll-free)

E-mail Helpline: (Worldwide Email)


Samaritans New York City

Confidential 24-hour free suicide prevention hotline that provides immediate emotional support to people who are dealing with suicidal thoughts and every kind of problem, situation, illness, trauma or loss and need someone to talk to. Caring, professionally trained volunteers listen as callers try to cope with their difficulties. The volunteers are professionally trained in active listening and suicide assessments. Calls are completely confidential. Samaritans does not utilize caller ID or any form of call-tracing, making Samaritans a safe place to turn during a time of distress or crisis.

Phone: (212) 673-3000

E-mail Helpline: (Worldwide Email)


Samaritans Providence, Rhode Island

This 24 hour confidential hotline/listening line has trained volunteers who use non-judgmental, non-religious befriending skills that help callers of all ages who feel hopeless, alone, suicidal or are seeking information to help a family member or friend.

Phone: (800) 365-4044 or (401) 272-4044

E-mail Helpline: (Worldwide Email)

Crisis Text Line

Those in crisis can text 741741 anywhere, anytime. Trained crisis counselor will receive the text and quickly responds. The goal is to respond to every text in under 5 minutes. Texters will receive an automated text asking what their crisis is and find that a live trained crisis counselor will respond to the text within minutes. They will help texters move out of their moment of crisis and work with them to create a plan to continue to feel better. The service is confidential and Crisis Text Line does not charge texters. If their cell phone plan is with AT&T, T-Mobile, Sprint, or Verizon, texts are free of charge and will not appear on a phone bill. If the plan is with a different carrier, standard text message rates apply and their code, 741-741, will appear on the billing statement.

Text: Text “GO” to 741-741



Imhurting provides one to one online emotional support. It is a free, confidential, secure, and anonymous service offered through Volunteers of America that helps individuals in crisis who don’t have anyone or anywhere else to turn for help. The Chat Specialists will listen and provide chatters with confidential and non-judgmental online support. All Chat Specialists have completed a comprehensive training process that has equipped them with all the proper tools and skills to effectively help chat visitors. The service is available to all persons regardless of income, religious beliefs, national origin, race, creed, ethnicity, age, gender, or sexual preference.

Online Chat:


Suicide Crisis Phone Numbers and URLS (International)

Suicide Action Montreal (Resources in Quebec, Canada)

Suicide Action Montreal offers support services, crisis workers and monitoring for people who are at risk of committing suicide, their friends and family and for people affected by suicide. All communication are free of charge. For a list of all the suicide prevention centers in Quebec, follow this link:

Phone: 1 866 APPELLE (1 866 277-3553)


Distress and Crisis Centers in Ontario (Canada)

Go to the website to find the contact information for crisis centers in Ontario. Includes contact information for the following areas: Cambridge; Durham Region; Grey Bruce County; Kingston; Lanark, Leeds and Grenville Counties; London & District; Niagara Region; North Halton; Oakville; Ottawa & Region; Peel Region; Lambton & Sarnia County; Toronto; Waterloo Region; Wellington & Dufferin Counties; Windsor & Essex County.


Samaritans United Kingdom (for Republic of Ireland callers, too)

Support from the Samaritans of United Kingdom comes in the form of phone, email, letter and face to face. They’re available 24 hours a day, 365 days a year. The best way to get an immediate response is to call on the phone. It is free. People can talk off the record about whatever’s bothering them. The Samaritans will listen and talk through concerns, worries and troubles. They focus on thoughts and feelings rather than going into the details, so they may ask questions to help explore how the caller feels. If someone wants to send a letter they can do so without paying for postage by writing ‘Freepost RSRB-KKBY-CYJK’ at the top of the address. Responses are sent back within 7 days. People can also visit a local Samaritan branch. Go to:, enter a postcode, town, or area and receive the address of the branch closest to the typist’s home.

Phone: 116 123 (United Kingdom and Republic of Ireland)

E-mail: (Worldwide Email)

Write a Letter:

PO Box 9090

Visit a local Samaritan branch:


Samaritans of Republic of Ireland

Trained volunteers will listen any time of the day or night. They help callers talk through whatever is troubling them, find the answers that are right for them, and offer support. Callers don’t have to give real names or personal information. The service is completely anonymous. If the nearest branch is busy at the time of the call it will be re-routed to the next closest branch.

Phone: 116 123

Samaritans worldwide email crisis counseling:


Samaritans in Wales, Ireland

Phone: 116 123 (24 hours a day, 7 days a week)

Phone, Welsh Language Line: 0300 123 3011 (from 7pm – 11pm only, 7 days a week)


Australian LIFELINE

Lifeline a confidential telephone crisis support service available 24/7. It provides Australians experiencing a personal crisis with access to online, phone and face-to-face crisis support and suicide prevention services. Regardless of age, gender, ethnicity, religion or sexual orientation trained volunteers will listen, provide support and referrals. Most calls from a landline will be charged the cost of a local call, however additional charges may apply for some home phone plans. Calls from mobiles are free. This includes Pre-Paid and Post-Paid customers.

Phone: 13 11 14

TTY (teletypewriter) users: Phone 133 677 then ask for 13 11 14

Speak and Listen users: Phone 1300 555 727 then ask for 13 11 14

Internet relay users: Connect to the NRS then ask for 13 11 14

Free Translating and Interpreting Service (TIS) (for people who don’t speak English): To access this service please: 1) Call TIS on 131 450 and ask to talk to Lifeline on 13 11 14 in the language required. 2) TIS will call 13 11 14 on behalf of the caller. (A call to TIS is the cost of a local call from landlines. Additional charges apply for mobiles).

Online Crisis Support Chat: (Chat from 7pm – 4 am (AEST/AEDT), seven days a week)


The Samaritans Australia

Provides 24 hour telephone support to suicidal and despairing people in Western Australia. They offer non-religious, non-judgmental and confidential emotional support.

Help Line: 135 247

Tasmania: 1300 364 566

New Zealand: 0800 722 666

Email Help:


The Suicide Call Back Service (Victoria, Australia)

Provides crisis counseling to people at risk of suicide, carers for someone who is suicidal, and those bereaved by suicide, 24 hours per day, 7 days a week across Australia.

Phone: 1300 659 467


SuicideLine (Australia)

SuicideLine is a 24/7 telephone counseling service offering free, professional and anonymous support to people at risk of suicide, people concerned about someone else’s risk of suicide, and people bereaved by suicide. Line is open 24 hours a day, seven days a week across Victoria. It is the only state-based telephone service in Australia dedicated to suicide prevention.

Phone: 1 300 651 251


Samaritans Hong Kong

Samaritans Hong Kong encourages people in need to seek emotional support. They know that distress does not discriminate or choose its time so this multi-lingual suicide prevention service’s phones are manned 24 hours a day, 365 days a year. The Samaritans are there to listen, no matter how disturbing or ordinary the problem may seem.

Phone: 2896 0000


Samaritans of Singapore

SOS (Samaritans of Singapore) is the only suicide prevention center in Singapore. It is a secular non-profit organization, which provides 24-hour confidential emotional support to people who are having difficulty coping during a crisis, are thinking of suicide or affected by suicide. Emotional support is also given through email for people who are overwhelmed during a crisis and who are in distress.

Phone: 800-221-4444



Directories for International Crisis Centers and Phone Numbers

International Association for Suicide Prevention (IASP)

Click on one of the continents on the map to find crisis centers in Africa, Asia, Europe, North America, Oceania and South America.


Suicide Stop International Help Center

This site has an extensive list of countries and their relevant suicide hotlines, chats, emergency numbers, online therapy resources and more.

Emergency Numbers:

Worldwide Web Chats:


International 911 and Emergency Numbers

The 911 emergency number that is commonly used in the United States is not used worldwide. The link below connects users to a reference list of emergency contact numbers in foreign countries. The emergency numbers connect callers to the police, an ambulance or the fire department.

PDF File:

Poison Control Phone Numbers

The Poison Help Line (U.S. and many of its territories)

Callers speak with specially trained nurses, pharmacists, or doctors at their local poison control centers. Calls are free, confidential and translation is available for 161 languages. Many people receive the help they need over the phone which eliminates the need to visit their doctor or emergency room.
Phone: 1-800-222-1222


Poison Control Centers (U.S)

By clicking on the state users will find the name, address, phone number and websites of local poison control centers.


World Health Organization Directory of Poison Center

Type the name of the country into the search box, click and a box with the contact information will appear on the world map.


GLBTQ (Gay, Lesbian, Bisexual, Transgender and Questioning)

The Trevor Project

The Trevor Project is the leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender and questioning (LGBTQ) young people ages 13-24. They can be reached by phone, text or online ( by chatting). Trained counselors support callers in crisis 24/7. GBLTQ individuals may also be interested in which is a social networking site for GLBTQ youth ages 13 through 24, their friends and allies. The site helps them connect with other young people throughout the world. They can make new friends, find support, learn how to get involved in their local LGBTQ community, etc. It’s free. The Trevor Support Center ( is a place where LGBTQ youth and their allies can find answers to frequently asked questions and explore resources related to sexual orientation, gender identity and more.

Call: 1-866-4-U-TREVOR (1-866-488-7386)

Text: Text the word “Trevor” to 1-202-304-1200 (Available on Thursdays and Fridays, 4:00 p.m. – 8:00 p.m. ET / 1:00 p.m. – 5:00 p.m. PT). (Standard text messaging rates apply.)

Link to Online Chat: (Available 7 days a week, 3pm – 9 pm ET)

Trevor Space:

Trevor Support Center:


GBLT National Health Center

The Gay, Lesbian, Bisexual and Transgender (GLBT) National Hotline provides free and confidential peer support via telephone, online private one-to-one chat and email peer-support, as well as factual information and local resources for cities and towns across the United States. They speak with callers of all ages about coming-out issues, relationship concerns, bullying, workplace issues, HIV/AIDS anxiety and safer-sex information, and more. The hotline maintain the largest resource database of its kind in the world, with 15,000 listings of social and support groups, as well as gay-friendly religious organizations, sports leagues, student groups, GLBT-friendly businesses including lawyers, doctors, various counseling professionals and more.

Phone: 1 888 843 4564 (youth and adult) (Monday thru Friday from 4pm to midnight, ET; Saturday from noon to 5pm eastern)

GLBT National Youth Talkline: 1800-246-PRIDE (7743) (Youth through age 25) (Monday – Fri from 4pm – midnight, ET and Saturday from 12 – 5pm, ET)

Online Peer Support Chat: (Trans teens ages 12-19, Wednesdays 7 – 9 pm ET)



Trans Lifeline (Transgender Individuals)

Trans Lifeline is dedicated to the well being of transgender people experiencing a crisis. This includes people who may be struggling with their gender identity and are not sure that they are transgender. While their goal is to prevent self harm, they welcome the call of any transgender person in need and will connect callers with services that can help them meet their needs. If a person is not sure whether s/he should call or not, they encourage the person to call. Their hotline is staffed by experts on transgender experience and transgender people themselves. Volunteers are all trans identified and educated in the range of difficulties transgender people experience. Trans Lifeline is a toll-free crisis hotline.

Phone: US: (877) 565-8860 Canada: (877) 330-6366



Veterans Crisis Line

The Veterans Crisis Line connects Veterans in crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through a confidential toll-free hotline, online chat, or text. Veterans can receive confidential support 24 hours a day, 7 days a week, 365 days a year by people who are specially trained and experienced in helping Veterans.

Phone: 1-800-273-8255 and press 1

TTY service: 1-800-799-4889.

Text: Send text message to 838255

Online Chat: (24hours a day, 7 days a week, 365 days a year)


Crisis Hotlines for Under 21 Years of Age

Boys Town (U.S.)

The Boys Town National Hotline is open 24 hours a day, 365 days a year, and is staffed by specially trained Boys Town counselors. They provide immediate phone assistance and short-term crisis intervention and counseling for parent-child conflicts, marital and family issues, suicide, pregnancy, runaways, physical and sexual abuse. Operators also provide referrals to local community resources. Boys Town is accredited by the American Association of Suicidiology (AAS). Spanish-speaking counselors and translation services representing more than 140 languages are available, along with a TDD line (1-800-448-1833) that allows counselors to communicate with speech-impaired and deaf callers. NOT JUST FOR BOYS.

Phone: 1-800-448-3000

TDD: 1-800-448-1833


YourLifeYourVoice (U.S.)

Those who are depressed, contemplating suicide, being physically or sexually abused, on the run, addicted, threatened by gang violence, fighting with a friend or parent, or faced with an overwhelming challenge should contact YourLifeYourVoice, which is a part of the Boys Town National Hotline. Counselors are available 24/7 and have a wide range of experiences working with kids and families who are frustrated, depressed, or just need someone to talk to. If someone wishes to text they can do so with a counselor for free if they have the following carriers: AT&T, Verizon, T-Mobile, Sprint, Virgin, Cricket, Nextel, Boost, MetroPCS. Standard message & data rates may apply for other carriers. For those who wish to text, Text VOICE to 20121 to start; Text STOP to opt out. For more information about the service, text HELP to 20121. Those who prefer to chat can do so over IM and have a live, to the minute discussion with one of the counselors. Those who e-mail will receive a response within 48 hours. They post selected questions and responses on their bulletin board a few days later.

Phone: 1-800-448-3000 (connects to Boys Town)

Text: (Mon – Fri 6pm – midnight, CST)

Online Chat: (Mon – Fri 6pm – midnight and other times if a counselor is available)



Crisis Text Line (U.S.)

Text with a trained counselor. It’s free, confidential, and available 24/7.

Text: Text START to 741-741


Samaritans Boston (U.S.) Massachusetts High School Students

Begun in 2012, this teen online chat service provides confidential peer support and understanding to teens who are struggling with feelings of depression, loneliness and stress. Users do not have to be feeling suicidal, and most are not. The IM Hear chat is a teen-to-teen (trained Samariteens, who are volunteers between the ages of 15 and 18) online instant messaging program dedicated to providing emotional support and to the prevention of suicide among teens.

Online Chat: (Mon – Thurs 6pm – 9pm EST)

College Students Online Chat: (Mon – Fri, 5pm– 9 pm, EST)

Website: (Canada)

KidsHelpPhone is toll-free, 24-hour, bilingual and anonymous phone counseling, referral and Internet service for children and youth (ages 20 and under). Every day, professional counselors provide immediate, caring support to young people in urban and rural communities across Canada. The service is anonymous and confidential; they don’t trace calls. Callers don’t have to tell their name, if they don’t want to. Or if kids prefer, chat counseling lets them connect one-on-one, real time, with a Kids Help Phone counselor, on the web or from a smartphone.

Phone: 800-668-6868

Online Chat with a counselor: (Wed – Sun, 6pm – 2am)


Teen Line (U.S. and Canada)

Teens help other teens at Teen Line. The teen listeners have a special ability to understand and empathize with callers because they are teens themselves … they speak their language. Resource associates, all mental health professionals, volunteer their time each night to provide on-site supervision and support the teen listeners. Any teen can call, text, email or seek help on a message board. For more information on these four ways to obtain help, go to: When texting, standard message and data rates may apply. Emails are answered every evening. Those who prefer message boards, can login to read the discussions or register to join the conversation or ask questions.

Phone: (310) 855-HOPE or (800) TLC-TEEN (nationwide toll-free) from 6pm – 10pm PST

Text: “TEEN” to 839863 between 5:30pm – 9:30pm PST


Message Board:

Website: (Canada)

An emotional and crisis support line for youth 30 and under across Canada. All volunteers are trained in emotional support, crisis response, and helping those with suicidal thoughts. They work to empower youth to live their healthiest lives and support them in the moment, encouraging those who are struggling to explore their thoughts, feelings, fears, options, ideas, and resources. Contact can be made via chat, text, forum and email. Chatting is accessed via IM on the website or through text (778-783-0177). Each chat communicates one-to-one with a trained volunteer. The SMS text service is free, but texters may be charged for text messages by their cell phone provider. Youthspace’s phone number will show up on cell phone bills. Emails are responded to by a Pacific Centre Family Services Association professional youth counselor within 5 business days (Mon-Fri). Anyone can also call 250-478-8357 or toll free at 1-866-478-8357 to speak to someone at the Pacific Centre Family Services Association.

Text: 778-783-0177

Online Chat: (6pm-Midnight, PST)




PAPYRUS/HOPELineUK (United Kingdom)

HOPELineUK is a specialist telephone service staffed by trained professionals who provide non-judgmental support, practical advice and information to children, teenagers and young people up to the age of 35 who are worried about how they are feeling and anyone who is concerned about a young person.

Phone: 0800 068 41 41 (Mon-Fri 10am – 10pm; Weekends 2pm – 10pm & bank holidays: 2pm – 5pm)

Text: 07786 209697



ChildLine UK (United Kingdom)

ChildLine is a private, free and confidential service for children and young people up to the age of 19. Trained ChildLine counselors are available 24/7 and can be talked to about anything – no problem is too big or too small. They have experience in listening and talking to children and young people. Those in need of support can speak to a counselor on the phone, opt for a one-to-one chat online, send an email or Ask Sam a question ( Calls will not show up on phone bills and are free, even if calling from a mobile phone. Chat works like instant messenger – where youth can chat with a counselor online about what’s worrying them. Those who want to email need to sign up for their own Locker on the ChildLine website. The locker is a type of mailbox where replies are sent and received. As it’s not a personal email address it insures greater privacy and confidentiality. Emails are usually replied to within 24 hours. Kids can also Ask Sam questions. Sam reads every letter that is received, unfortunately, Sam is unable to reply to all of them because of the number of letters received. Every week Sam posts a reply to a number of letters, selecting the most popular topics that week.

Phone: 0800 1111

Online Chat:


Ask Sam: Ask Sam


ISPCC Childline (Ireland)

Supportive staff are available 24 hours a day to listen to calls from young people up to the age of 18. Childline tries to empower, support, and protect youth. Their services are free and confidential, they don’t trace calls or texts and IP address are not visible. Online chats and texting to discuss any topic are options for Childline users. Those who have been affected by bullying can get support by texting the word ‘Bully’ to 50101.

Phone: 1-800-66 66 66 (10 am – 4 pm everyday)

Text: Text ‘Talk’ to 50101 (10 am – 4 pm everyday)

Text Bullying Help: Text ‘Bully’ to 50101 (10 am – 4 pm everyday)

OnlineChat Instructions:

Online Chat:


Australian Kids Help (Australia)

Australian Kids Help is a national telephone counseling service for ages 5-25 that is staffed by fully trained professionals. Online web chat and email counseling are also available. Calls are toll free in AU and will probably not show up on a telephone bill. They can’t guarantee it, but have asked the major telephone companies (Telstra, Optus, Vodafone) to help make sure there are no charges or listings on phone bills. Anyone who is worried can call for free from any public pay phone. All calls are private; they won’t tell parents.

Phone: 1-800-55-1800

Online Chat, Kids (ages 5-12): (Mon – Fri 3pm – 9 pm Queensland time)

Online Chat, Teens (ages13- 25): (Mon – Fri 3pm – 9 pm Queensland time)



The Samaritans Australia Samaritans Youthline WA

The Samaritans Australia provides 24 hour telephone support to suicidal and despairing youth and young adults in Western Australia. They offer non-religious, non-judgmental and confidential emotional support. Young people who are experiencing feelings of loneliness, deep sadness, or having thoughts of taking their own life can call Samaritans Australia.

Phone: 1800 198 313




The Nine Line

Youth between the ages of 17-21 and living on the streets or in a home that is not safe or those that have been forced to trade their body for basic necessities like food and shelter can contact Covenant House for help. They have locations in 21 cities across the United States, Canada and Latin America so a safe refuge is just a phone call away. Their crisis shelters are open 24 hours a day with the promise of a hot meal, a warm bed and the chance to rebuild their lives. Anyone, anywhere, can call for support and help regardless of whether Covenant House has a location in their country.

Phone: 1800 999-9999


National Runaway Safeline

National Runaway Safeline (NRS), formerly known as the National Runaway Switchboard, is the federally-designated national communication system for kids that want to run away, are thinking of running away, have run away and/or are homeless. Youth and family members may contact NRS for help via phone, text, web chat, forum or email. The staff will help work through problems and find local help from social service agencies and organizations. Whether someone needs to talk, requires help finding a shelter, food, medical assistance, or counseling, NRS can come to the rescue. They pledge to listen and help 24/7/365. In partnership with Greyhound Lines, Inc., NRS helps reunite runaway youth with their families, or alternate living arrangement through a free bus ticket home. Their frontline team of staff and volunteers receive 40 hours of training to provide non-judgmental, non-sectarian and non-directive support, empowering callers to develop a plan of action to improve their situation.

Phone: 1-800-RUNAWAY or 1-800-786-2929

Text: 66008

Online Chat:





Children of the Night

Children of the Night is a privately funded non-profit organization dedicated to rescuing America’s children from the ravages of prostitution. It is America’s largest sex trafficking toll free hotline open 24/7. The Children of the Night home is open to child prostitutes throughout the United States who wish to escape prostitution and live in their home. It has an intake shelter for 11 to 17 year olds and will fund taxi or air fare for shelter intake. Their home features an on-site school and college placement program.

Phone: 1.800.551.1300 Se Hable Espanol


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